Customer Help
Common purchase queries answered
Orders and Shipping
For in-stock goods, your order will be dispatched on the same day within 2-3 business day order will be delivery Based on your Location.
For retail customers, simply click on the “My Account” section in the header and fill in the “Register Account” details.
Email us prior to the dispatch of your order and we can amend the delivery details.
As stocked goods are usually dispatched within 1 business day, if a change of delivery address is required, please notify us by email withing 3 hours of placing your order.
Once goods are dispatched, we can’t change the delivery details.
We don’t store any credit card details at all. All credit card transactions are processed by Razorpay Payment Gateway. Razorpay has PCI DSS Level 1 certification. Razorpay transactions are secured: All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines.
Mayil Nightwears website is also secured using SSL, with strong 256-bit encryption.
We currently only ship within India.
We ship your order in a single consignment. If there are any extended supply issues, we will get in touch with you to offer a resolution.
If you need to swap an item
Returns and Exchanges
We provide only for size exchange.
Please email us details within 24 hours of receiving your order. We will investigate and rectify the issue for you. Alternatively, you can call us on 9361610965 to discuss the issue.
For Credit Card/debit Card/net Banking Transactions, the Money will Be Refunded Back to the Payment Mode/account That Was Originally Used to Make the Transaction. However, Shipping Charges Would Not Be Refunded Except Where a Product Was Received in a Damaged Condition and Was Verified and Authorized by Mayilnightwears.
Mayilnightwears
74,Sindhu Nagar,ingur Road,chennimalai-638051
Phone no : +91 93616-10965
1. All returns requested for other than any quality defect like not being as per your taste/likes will levy a return shipping charge of Rs 90/- (inclusive GST) per product ( weight upto 1.5 KG).
Once we received the payment for order, we do not cancel the order or refund.